What you'll do
You will work with the Executive Director, and the Patron Services & Communications Manager, the two office-based staff of the Chorale.
Depending on the student's availability during our August-May public-facing season, the student will be the key collaborative team member for:
1. Marketing - timeline planning, content-making, and distribution of messaging for 4 concert series, in Oct, Dec, March and May and our new Christmas album release in the Fall. Some assistance for Patron Services Manager specifically with handling heavier periods of box office queries.
Data gathering after concerts.
2. Development - timeline planning, content-making, distribution AND stewardship (thanking, responding, data entry) for End of Year fundraising Campaign in Nov/Dec, and Spring Campaign in May/June, plus having opportunity to shadow/data-gather for City & State government grant season in March.
These are the hand-on, doors open, creative months; content production, watching performance and adapting as we get closer to shows/campaign end. Showing patience and a problem-solving posture with the public at front-of-house.
Time allowing, you may also pursue research projects we can’t conduct regularly but would love to. We are open to any applicant’s ideas for work in passion areas that might provide a valuable new set of cultural insight or data for audience/donor development Phoenix Chorale.
Specific responsibilities
Desired qualifications
We are open to talented applicants of any background who have an interest and curiosity in choral music, performing arts, marketing, creative services and live events.
Attitude:
We are looking for someone who understands that the day-to-day detail work is key to learning how non-profits truly operate, and that taking good care of a $10 donation might one day turn into a $100k bequest. On the flipside, we would like someone confident in their interpersonal abilities, who won’t feel they are too ‘junior’ to make a call back to a Board Member, offer a creative solution to a problem, or speak up in a brainstorm, and make a lasting difference!
Skills:
- Social Media – Skilled at creating posts for social media using the latest editing options
- Focus – not rush or lose accuracy when information gathering and analyzing sales/donations
- Organized – can keep track of, and (re)prioritize tasks. Flags the need for help or clarification before problems/delays arise
- Strong written communication skills
- Comfort learning new software dashboards (for box office, CRM, marketing emails etc)
- Bonus - High comfort with Excel to aid in complex donor/patron analysis if needed
This position is ideal to get direct experience of various areas of arts administration. You'll experience what it really takes to support the art. During each of our 4 concert weeks, staff drop in to rehearsals to capture social media content and are on-site for every concert working front-of-house.