The City of Phoenix Lockbox Program allows firefighters to gain entry to your home in case of emergency without causing any damage to your residence. This is done by utilizing a key that you provide in a secure lockbox attached to your entryway. This program not only provides free lockboxes to those vulnerable Phoenix residents; it also allows those who already have their own lockbox in place to register their lockbox code with the fire department.
Free lockboxes are donated by the Phoenix Area Association of Realtors and are distributed on a first come, first served basis to vulnerable Phoenix residents who are 55+, have special needs or mobility issues.
Your information and the code to the lockbox is provided only to firefighters in the event there is an emergency call to your home. You will need to provide the appropriate key or keys to put in the lockbox at the time of the delivery.
If you have any questions about the City of Phoenix Lockbox Program or would like to be removed from the program, please email pfd.lockbox@phoenix.gov.
