PHX At Your Service logo

Contact Phoenix Water Services Department Regarding Water Rates

So that we can best respond to your message, please fill in as much of the following information as possible:

*denotes required field

Before you submit this form, please be aware of the city's policy on use of its systems. The message you are about to send is subject to public disclosure under the Public Records Law. It is not private or confidential and is retained for 90 days.

In Person:

Water Services Department
Phoenix City Hall
200 W. Washington St.
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

By Phone:

602-262-6251
602-261-8000 (24/7 emergency hotline)

Hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

Phoenix City Hall
200 W. Washington Street
Phoenix, AZ 85003Map

Main 602-262-3111
Water/Sewer/City Services Bill 602-262-6251
TTY 711
Phone Directory

About Phoenix

Phoenix is the 5th largest city in the United States. We're a vibrant, growing city and a great place to live, work, and play! Explore our website for news and to learn about city services. Follow us on social media.

Accommodation

Do you require an accommodation to participate in a City program, service, or activity? Call 602-262-7486, TTY 711, or email ada@phoenix.gov at least five business days before the event. Documents available in alternative formats upon request.