Fire Prevention has transitioned to a new time savings and customer friendly permitting system called Shape Phx effective June 6, 2022 for state licensed operational permits. This system provides an enhanced user experience with easier navigation and more self-service options for you, our customer. Shape Phx manages application intake, inspection requests, workflow, permit status, and reports. This new secure system significantly benefits our customers through improved customer service, added transparency, and increased efficiency of services that the Phoenix Fire Department provides to our community. The best part of Shape Phx for our customers is the “Shape Phx Customer Portal."
The Portal is available 24/7 and allows customers that register to do the following from any location; submit applications, check plan review status, request meetings with staff, upload documents, request inspections and pay fees online.
If your application request is for one or more of the below permits, you will now need to complete the application process online.
Applications for these permits will no longer be accepted via any other method for processing.
