Note: You must have the SecurID app on your smartphone and have configured a Multifactor Authentication (MFA) PIN before you can log into the City's VPN. See the links at the bottom of this page for instructions on how to install the SecurID app and create a PIN. Once you have successfully created your PIN, you will be able to log into the City's VPN using MFA. MFA will be required starting on the date shown in the VPN MFA notification email you received.
Note: You must have the SecurID app on your smartphone and have configured a Multifactor Authentication (MFA) PIN before you can log into the City's VPN. See the links at the bottom of this page for instructions on how to install the SecurID app and create a PIN.
Once you have successfully created your PIN, you will be able to log into the City's VPN using MFA. MFA will be required starting on the date shown in the VPN MFA notification email you received.
1. When connecting to the VPN from your laptop, you will be prompted for your User name and Passcode. Enter your employee ID in the User name field and your PIN in the Passcode field. 2. If you entered your PIN correctly, the SecurID app on your smartphone will prompt you to approve the login using the authentication method you configured in step 2 during the initial setup. Once you approve the login, you will be connected to the City's VPN.
1. When connecting to the VPN from your laptop, you will be prompted for your User name and Passcode. Enter your employee ID in the User name field and your PIN in the Passcode field.
2. If you entered your PIN correctly, the SecurID app on your smartphone will prompt you to approve the login using the authentication method you configured in step 2 during the initial setup. Once you approve the login, you will be connected to the City's VPN.
SecurID Install and PIN InstructionsIf you have never installed the SecurID app on your smartphone or have previously set up a PIN, follow these instructions.If you have the older “RSA" app (shown below) on your smartphone, follow these instructions. If you have the “SecurID" app (shown below) on your smartphone, follow these instructions.
If you have never installed the SecurID app on your smartphone or have previously set up a PIN, follow these instructions.
If you have the older “RSA" app (shown below) on your smartphone, follow these instructions.
If you have the “SecurID" app (shown below) on your smartphone, follow these instructions.
If you have the “SecurID" app on your smartphone and are replacing it with a new smartphone, follow these instructions.
Please contact the Enterprise Service Desk at 602-534-4357 if you need assistance with your PIN or have difficulties connecting to the VPN.
