Partnership with Zencity for ongoing surveys to gauge sentiment toward City services and community priorities
The City of Phoenix is launching a new public survey tool to better understand local priorities and concerns on a wide range of City services and the quality of life in Phoenix. The tool will enable the City to more holistically understand neighborhood issues and enhance our responsiveness to community priorities. The survey asks residents to evaluate their experience with different aspects of life in Phoenix including affordable housing, transportation, public safety and other City services.
The launch of the new community survey is in partnership with Zencity, a community input platform used by local governments to hear from more residents and get meaningful and actionable insights. Zencity works with hundreds of other municipalities across the U.S. including Chicago, Seattle, and San Diego on issues ranging from public safety to American Rescue Plan Act implementation.
“Phoenix is an innovative, data-driven city,” said City Manager Jeff Barton. “We are always striving to get input from residents and this partnership with Zencity will be a great step forward in really understanding the needs and concerns of our residents so we can continue building the Phoenix of tomorrow.”
Survey Methodology
Zencity’s community survey incorporates voices from every corner of the community. To do so, Zencity sets response targets based on U.S. Census data about the municipality. Zencity ensures the security and privacy of its data and survey respondents. Survey responses are anonymous unless a respondent chooses to share their email address for follow-up purposes. Regardless, survey responses are kept confidential -- Zencity does not collect a respondent’s name, address, or any other personally-identifying information. Zencity’s weighting, conducted utilizing U.S. Census data, accounts for the responses of every single person who answered a question. The responses give a proportional voice to all demographics (e.g., by age, sex, race, education level, and income level) based on the makeup of the municipality.
Take the survey now in English or Spanish or learn more about the community surveys at Phoenix.gov/pio/survey.
