The Phoenix Fire Department is proud to highlight Jennifer Hill's exceptional work for the city of Phoenix as a Crime Intelligence Analyst. That high quality work is demonstrated by her recognition by the Arizona Association of Crime Analysts. Jennifer received the 2022 Analytical Product Award for the work she did in support of a false call investigation and prosecution that resulted from the string of false 911 calls at the end of 2021.
The case did not only impact Phoenix's first responders, rather it was in collaboration with the Tempe Police Department. Jennifer stumbled upon the information when she was mapping other projects. That mapping includes all suspicious fires in the Phoenix area. She uses fire data to look for trends and possible hot spots.
Jennifer's ability to document the information surrounding the case and its impacts including call duration and resources was a key factor for detectives to successfully close the investigation to the benefit of local first responders and residents.
“I feel like I have the best job in the department, because I get to help everybody who needs help," Hill said.
Many of the false calls were said to be large in scale or violent in nature, requiring a major response from first responders. Jennifer's mapping showed how many times the suspect falsely called 911 and the volume of response.
“I think that was the most important part of this," Hill added. “Not just showing how many times he called, but all those people (first responders) are tied up on this call that isn't actually an emergency, and they aren't responding to actual emergencies like they should be."
With Jennifer's comprehensive, clear, and logical understanding of analytics, she has been asked to present a case review of her award-winning investigation to the Arizona Association of Crime Analysts. In addition, she's been asked to teach a class on the creation of analytical timelines for the organization.
The analytical work Jennifer has done has led the Arson Task Force to several high-profile arson arrests and her fire data contributions have assisted with obtaining additional funding and support for the gated alley program.
