As part of an effort to integrate multimodal and active transportation options into Phoenix's urban core, today the city of Phoenix launched a six-month shared electric scooter (e-scooter) pilot program. The program allows three e-scooter companies to operate within a specific geofenced boundary downtown. The three companies, Bird, Lime and Spin, were granted permits by the city after a thorough application and evaluation process. The companies will deploy up to 300 e-scooters each. E-scooters can be rented through each company's mobile application or phone number.
"By utilizing modern technology, Phoenix will help meet the transportation needs for both residents and visitors," said Councilwoman Thelda Williams, chair of the Transportation, Infrastructure and Innovation subcommittee. "The e-scooter pilot program is an excellent example of a smart, strategic business partnership for the city."
The pilot program, running Sept. 16, 2019 through March 15, 2020, will be evaluated by City Council at the three- and six-month marks. Some metrics to be examined include number, duration and location of rides, user and vendor compliance, incidents and community feedback.
The city encourages those interested in using e-scooters to familiarize themselves with the safety tips, rules and regulations associated with this program at phoenix.gov/scooters.
Unlike many e-scooter programs that have launched across U.S. cities, Phoenix's program requires users to return scooters at designated parking locations. This is intended to minimize the safety and accessibility problems that other cities have faced in bringing micro-mobility to the transportation landscape.
"This mode of micro-mobility is part of a larger, complete transportation system," said Councilwoman Debra Stark. "I am grateful that city staff took the time to think about how we could do things differently in Phoenix and come up with solutions with safety and accessibility in mind."
There are more than 400 designated parking locations within the program boundary, marked by white posts with a yellow reflective scooter icon. These locations can be found on the e-scooter apps or at phoenix.gov/scooters.
Other program guidelines include:
- No sidewalk riding -- e-scooters must be operated on the street and in a bike lane when available.
- Scooters are only permitted within the program boundaries and outside of no-ride zones. A map is available on each company's app and phoenix.gov/scooters.
- Riders must be at least 18 years of age and possess a valid driver's license.
- Scooters have a maximum speed of 15 miles per hour.
- Helmets are encouraged.
As part of the pilot program, the city also outlined specific regulations to ensure permitted scooter operations do not adversely affect downtown public space and street right-of-way.
"As more people live, work and play in downtown Phoenix, they need alternative modes of transportation," said Councilman Michael Nowakowski. "The city's e-scooter pilot program will help residents and visitors enjoy downtown by improving accessibility."
To report a specific issue with an e-scooter (improperly parked, malfunctioning, etc.) please contact the vendor directly. Vendor contact information is available on each scooter and at phoenix.gov/scooters.
Community input is an important part of the evaluation of the pilot program. To provide feedback about the pilot program, email scooters@phoenix.gov or call the city's e-scooter hotline at 602-262-7474.
For more information about the e-scooter pilot program, including a complete list of rider rules, vendor information, safety tips and more, visit the program webpage at phoenix.gov/scooters.
