About Code Compliance

Neighborhood Preservation Code Compliance Inspectors investigate and work to resolve violations of the following Phoenix City Codes and Ordinances:

These regulations promote the health and safety of Phoenix residents while preserving property values by protecting neighborhoods from blight, deterioration, and illegal land use activities.

Code Compliance staff works to achieve compliance in a variety of ways, including:

Providing City Code Education to Residents and Business Owners
Pursuing Progressive Code Enforcement per the city's Code Enforcement Policy
Coordinating Resources for Neighborhood Cleanups and Tool Lending
Providing Hardship Assistance and Compliance Assistance Program Referrals
Collaborating with Other City Departments and Agencies

Code Compliance Cases

The Neighborhood Services Department opens code compliance cases based on:

reported complaints from the community
staff observations of common blight violations while working in the field in accordance with the Code Enforcement Policy
staff observations of common blight violations within defined areas targeted for blight reduction as part of a neighborhood revitalization plan, including:

Redevelopment Areas (RDAs)
Neighborhood Initiative Areas (NIAs)

Code Compliance Process

Neighborhood Preservation staff focuses code compliance efforts on education, notification, and communication. As a result, property owners, occupants and other responsible parties resolve well over 90 percent of code compliance cases voluntarily, following notifications that include: