Service Excellence
We do all we can to ensure we deliver the best possible service to our internal and external
customers/communities through smart, well trained, humble, dedicated, competent, hard working,
safe members. We are active participants in the communities where we live and work.
Embrace Diversity
Recognizing the value of diversity helps us to work together as a team to serve our community.
We are dedicated to reflecting and respecting diversity throughout our organization.
Integrity and Honesty
We value the public’s trust and are committed to honest and ethical behavior. We hold ourselves
accountable to these values. We believe in a personal commitment to the organization and the
community. Self-discipline is the foundation for managing behavior.
Teamwork
We seek out and value the input and opinions of members at all levels of the organization.
Teamwork is the building block that drives the department’s labor/management process. We work as a
team to cooperate locally, regionally, and nationally to improve service to the public and maintain a safe
effective work environment. We believe that members have a responsibility to mentor others.
Innovation
We recognize the value of change in responding to and meeting the ever-evolving needs of our
customers and members. We are committed to seeking out effective methods and progressive
thinking toward change. We recognize the value of ongoing education and training.
Honor and Respect
We are a fire department family. We are committed and accountable to each other because our lives
depend on it. We value the role each member plays in our organization. We respect those that
came before us and will strive to make the organization better for those who follow.
Communication
We believe communication is essential to the cohesiveness and performance of our organization.
We are committed to providing effective and responsive means of communication throughout the
organization and community.
