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City of Phoenix official website

    Contact License Services

    By Appointment Only

    At the present time, access to City Hall is by appointment only. Please contact us at 602-262-4638 to make an appointment.

    Address
    City of Phoenix
    License Services
    200 W. Washington St., 1st floor
    Phoenix, AZ 85003

    Hours of Operation
    8 a.m. - 5 p.m.
    Monday through Friday
    (Excluding City Holidays)

    Telephone
    602-262-4638

    Email
    Liquor/Off-Track Betting (OTB)/Bingo: liquor@phoenix.gov
    Regulated Businesses: licenseservices@phoenix.gov

    Fax
    Liquor/Off-Track Betting (OTB)/Bingo: 602-534-9345
    Regulated Business Licensing: 602-495-0783

    Appointments & Payments

    We gladly accept appointments. To schedule an appointment, please call 602-262-4638.

    All License Services fees must be paid at the city of Phoenix Payment Service Center at 305 W. Washington St. If you are paying and picking up a license the same day, you must arrive at our office in time to: Sign-in (apply for the license if needed), Get a bill, Pay at the Payment Center & Return for the license. If you arrive close to closing time (after 4 p.m. or earlier if we have a large volume of walk-in customers), you may not have enough time to complete the process and will likely need to return the next business day with proof of payment to obtain the license.