Our website will undergo routine system maintenance on May 10, 2025. While no major disruptions are expected, some services may be temporarily unavailable between 6:00 AM and 3:00PM.
Finding Support
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Customer Services
Find contact information to address a range of water-related issues.
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Water Financial Assistance
Having trouble paying for your water service? Find support here.
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Starting or Stopping Services
Moving to or from Phoenix? Set up or stop your water services here.
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Spanish Language Support
The city offers Spanish language support for water service issues. Start here.
Your Water Use
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Rates Estimator
Estimate your single-family residential water and wastewater rates in Phoenix with our easy-to-use rate estimator tool.
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Save Water
Water is a vital natural resource. Find helpful resources here for helping to conserve it.
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Conserving Water at Home
Find tips for lowering your water bill and saving water — both indoors and outdoors.
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Landscape Watering Guidelines
Find hints for saving money and water while you maintain your landscape.
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Maintaining Pools
Need to drain your pool or backwash your pool filter? Find helpful tips here.