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      Fire Department Media

      Fire PIO Captain Rob McDade speaks to FOX 10 following the Phoenix Fire Department's annual swift water rescue operation.

      The Public Affairs section serves as the bridge between the Phoenix Fire Department and the community, ensuring that accurate and timely information is shared through strategic communication, education, and outreach. Our team is committed to enhancing public awareness of the department’s mission and services while fostering trust and engagement.

      Operating 24/7, our Public Information Officers (PIOs) provide real-time updates on emergency incidents, collaborate with media partners, and manage crisis communications to keep the public, department personnel, and local news agencies informed. In addition, the Public Affairs section oversees all social media platforms, delivering critical safety messages, department highlights, and community-focused content.

      Through proactive media relations and innovative communication strategies, our PIOs work to strengthen the connection between the Phoenix Fire Department and the people we serve—ensuring transparency, preparedness, and community engagement at all times.