About the Streets Department

The largest division in the department, Street Maintenance maintains the city's roadways and other assets in the right-of-way. The division is responsible for managing the city’s pavement preservation program, landscape maintenance in city right-of-way, the tree replacement program, and is also directly responsible for all bridges in the city and maintaining the city’s dam and levee program. Staff repairs asphalt and potholes, sweeps streets and removes debris, conducts street resurfacing, oversees the removal of weeds in unimproved right-of-way, grades and dustproofs alleys, responds to storm-related issues such as flooded streets and clogged storm drains, and provides wash maintenance. The Street Maintenance Dispatch number is available 24 hours, 7 days a week. To report a problem, call 602-262-6441.

Traffic Services is responsible for ensuring the safe movement of vehicular/non-vehicular traffic and pedestrians. This division processes requests for new and replacement street signs, installs and repairs traffic signals and streetlights, and provides information to the community on school-related and other safety issues. Staff can assist residents with removal of visibility obstructions in the street, provide ways to address parking issues, neighborhood cut-through traffic and other safety concerns. Traffic Services staff also provides citywide bikeway coordination and permits to use right-of-way for construction or special events. Traffic Services also oversees utility coordination and inspections.​ Signal problems can be reported 24 hours, 7 days a week at 602-262-6021.

The Design and Construction Management Division (DCM) is responsible for the implementation of some of the department's most critical street infrastructure projects.

DCM provides citywide and area specific transportation planning, coordination and plan review for new developments, manages federal aid requests and grant submittals, and coordinates the department's capital improvement program.

DCM is responsible for infrastructure improvements in the city's right-of-way, which includes city-funded streets, landscaping and sidewalks. Major activities within DCM include overall project management and construction management for design and construction contracts, surveying and construction staking, construction inspection, materials testing, landscape design and quality control.

The Management Services Division is responsible for the department's budget and accounting, administrative services, information technology environments and GIS information systems. This division includes Administration, Technical Services, Administrative Services and Fiscal Administration sections.

The Office of the City Engineer is responsible for overseeing the selection of architects, engineers and contractors to execute the city's five-year, capital improvement program. This includes overseeing improvements outside of the city’s right-of-way for city-owned facilities such as parks, fire stations, police stations and libraries. The Central Records, Citywide Procurement, Labor Compliance, Small Business Enterprise, and Environmental and Floodplain/Drainage Programs sections are part of the Office of the City Engineer.