Housing Quality Standards Inspections

An initial inspection must take place to ensure that the unit passes HQS before assistance can begin. An initial inspection is conducted once the Request for T​enancy Approval is processed.

If a unit fails the initial inspection, the owner may have up to 30 days to complete all repairs and call the Inspections Office to schedule a reinspection. If the unit fails the second inspection, the intended contract will be canceled and the family will be required to select another unit.

A biennial inspection determines that the unit continues to meet HQS and must be conducted within 24 months of the last full inspection. The family is notified that it is a family obligation to allow the Housing Department to inspect the unit at reasonable times with reasonable notice.

Landlords and tenants are responsible for providing access as scheduled. The family and owner are notified of the date and time of the biennial inspection appointment. If a unit fails the first inspection, the landlord and/or the tenant will complete all repairs within 30 calendar days as determined by the Housing Inspector (24 hours if the defect is life-threatening or required for livability).

No shows are considered a failed inspection.

A special inspection can be caused at the request of the owner, family, and/or outside agency or third-party. If at any time the family or owner notifies the Housing Department that the unit does not meet HQS, the Housing Department may conduct an inspection. In most cases to conduct a special inspection, tenant must provide notice of deficiencies to the landlord and provide the Housing Department with a copy. The Housing Department also may conduct a special inspection based on information from third parties such as neighbors or public officials.​

The Housing Department will inspect the items that were reported, but if the Inspector notices additional deficiencies that would cause the unit to fail HQS, the responsible party will be required to make the necessary repairs.

Quality control inspections are supervisory inspections conducted to ascertain that each inspector is conducting accurate and complete inspections, and to ensure that there is consistency among inspectors in the application of the HQS.​