Phoenix City Manager Jeff Barton advances his commitment to the strategic use of data, transparency and continuous improvements with the launch of the City Manager’s Performance Dashboard 2.0. The enhanced performance dashboard features more than 165 key performance indicators across 31 city departments and functions, including Police, Fire, Homeless Solutions, Housing, Street Transportation, and more. The enhanced dashboard is available at phoenix.gov/dashboard. Click here to view a message from the City Manager.
“The City Manager’s Performance Dashboard is a window into city operations, providing residents a picture of the performance of departments, programs and services, as well as the overall health of the city,” says City Manager Jeff Barton. “We listened to resident input and are providing more information about each metric, reorganizing data to make it easier to navigate, and showing progress toward established long-term goals.”
The City Manager’s Performance Dashboard was originally launched in June of 2022, with 130 key performance indicators across 28 city departments and functions. It was created with the idea that it would be dynamic and evolving to reflect changes in operations and priorities over time across the city, with the mission of continuous improvements and transparency at its core.
The enhanced Dashboard includes the addition of new metrics pages, including Homeless Solutions, and more than 30 new key performance indicators across six strategic areas: General Government, Public Safety, Transportation & Infrastructure, Neighborhoods & Livability, Planning, Zoning & Economic Development, and Culture & Recreation.
Since launching in 2022, the City Manager’s Performance Dashboard has welcomed more than 30,000 unique visitors, with more than 75,000 page views. Visitors come from Phoenix, around Arizona and from cities across the United States, and regularly from The Netherlands, Australia, Canada, and other countries.
In 2024, the City of Phoenix achieved Platinum-Level certification from Bloomberg Philanthropies What Works Cities, the international standard of data excellence in city governance. To date, 104 cities in North, Central and South America have achieved the What Works Cities Certification distinction in Silver, Gold and Platinum, with only three cities achieving this highest level.
The City Manager’s Office of Innovation and Performance manages and advances the City Manager's Performance Dashboard. Contact innovate@phoenix.gov.
