Life-threatening emergencies: 911
Non-emergency police assistance: 602-262-6151
Report street issues: 602-262-6441
Report traffic signal outages: 602-262-6021
Storm debris information: 602-262-6441
Report power outage: APS: 855-688-2437 or SRP: 602-236-8811
American Red Cross: 800-842-7349
Monsoon Resources
In the desert, storms and flooding can strike quickly and lead to rapidly changing conditions. The Monsoon runs from June 15 to September 30; storms peak between mid-July and mid-August. Learn about Monsoon to prepare for the storm and to help clean up after.
Hotlines and Emergency Street Closures
Before the Storm
Flash Floods contribute to weather-related deaths in the U.S. Please prepare. When a storm is approaching, turn to broadcast media, radio, or visit reliable online resources to receive the latest weather updates and instructions.
Stay connected for updates from the city on Facebook, Twitter, YouTube, and Instagram.
Local weather websites:
Prepare Your Home
- Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to get to higher ground, the highest level of a building, or to evacuate.
- Clean out roof drains or scuppers to prevent accumulation of rain water on the roof.
- Thin out trees and trim down overgrown vegetation.
- Clean out drywells on your property so there is safe place for the water to collect.
- Repair landscaping to ensure water will run away from your building.
- Back up all data in case your computer or servers become damaged.
- Look at installing generators or back up battery systems.
- Bring in outdoor furniture and move important indoor items to the highest possible floor. This will help protect them from flood damage.
- Build or restock your emergency preparedness kit. Include a flashlight, batteries, cash, and first aid supplies.
- Disconnect electrical appliances and don't touch electrical equipment if you are wet or standing in water. You could be electrocuted.
- If instructed, turn off your gas and electricity at the main switch or valve. This helps prevent fires and explosions.
Tips For Drivers
- Do not attempt to drive through a flooded road! The depth of water is not always obvious. The road bed may be washed out under the water, and you could be stranded or trapped.
- Six inches of water can cause most cars to lose control.
- Two feet of rushing water can carry away most vehicles including sport utility vehicles (SUVs) and pick-up trucks.
- Don't drive around barricades. Barricades are there for your protection. Turn around and go the other way.
- Treat non-working or flashing traffic signals at intersections as a four-way stop. Proceed with caution.
- If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
- Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning. Flood Watch = “Be Aware.” Conditions are right for flooding to occur in your area.
Sand Distribution
Once the first major storm event with likely flooding is in the forecast (as determined by the Office of Emergency Management), sand for sandbags will be available (while supplies last) at specific City parks. Residents will need to bring their own bags and shovels. Consider getting reusable flood barriers (see information above).
Flood Control District of Maricopa County (FCDMC)
Visit the FCDMC website for information about the district's services, current flood control projects, and flood safety guidelines. See also Maricopa County Emergency Management.
Mosquitos
Wet weather can result in standing water that can trigger an increase in mosquito populations. Call Maricopa County Vector Control at 602-506-6616 for complaints regarding mosquitoes around standing water.
After the Storm
- Return home only when authorities say it is safe.
- Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
- Do not attempt to drive through areas that are still flooded.
- Avoid standing water as it may be electrically charged from underground or downed power lines.
- Photograph damage to your property for insurance purposes. When it is not flooding: Make a flood plan
- Consider buying flood insurance.
- Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.
- Be mindful of the potential health risks of playing, wading and swimming in collected stormwater. Runoff from monsoons can pick up pollutants that can be harmful to your skin, eyes and ears.
Power Outages
- Contact your electricity provider to report power outages.
- For Arizona Public Service (APS), call 855-688-2437. Visit APS's Outage Center webpage for more information.
Agencies That Can Help
The following organizations work directly with residents and business owners recovering from storm-related flooding.
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American Red Cross
Red Cross provides shelter, food, health services, including mental health, to assist families and the community in times of need.
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The Salvation Army
The mission of the Salvation Army is to access multiple volunteer organizations to provide comprehensive support in times of need, including disasters.
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Team Rubicon
We offer free services to remove drywall impacted by flooding for residents unable to pay. This is an important stage to prevent mold from setting in.
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Habitat for Humanity
We offer low-cost and emergency repair services for those who qualify, as well as volunteers to help reduce costs
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HOPE Animal Assisted Crisis Response
HOPE ACR teams provide comfort and support with specially trained handlers and canines to people affected by disasters
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Association of Arizona Food Banks
Arizona Food Banks can coordinate any food needs from a network of food banks.
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Phoenix Community Emergency Response Team
CERT trains Phoenix residents in basic disaster survival skills and promotes partnership and cooperation between residents and emergency services personnel.
Storm Ready
City of Phoenix is a National Weather Service StormReady® Community that meets specific national guidelines and possesses advanced capabilities to monitor, plan for, respond to, and provide public information and training to reduce vulnerabilities prior to or during severe weather events.