​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Office of Homeless SolutionsThe Office of Homeless Solutions (OHS) provides support for people experiencing homelessness and is committed to ending homelessness through a comprehensive, regional approach to shelter and heat relief, outreach, supportive and behavioral health services, homelessness prevention, and supportive housing.​ 

Maricopa Association of Governments (MAG) leads the effort in collecting, managing and publishing regional homelessness data​.​​​

Completed Projects 592 Shelter Beds Added in 2022​​
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Completed Shelter Projects

St. Vincent de Paul – De Paul Manor

New Phoenix Shelter

  • New Construction of 100 units of transitional housing 

  • $6 million investment each by the City of Phoenix, Maricopa County & ADOH 

  • Opened ​​summer 2024​​​​​

  • Learn more​

Phoenix Navigation Center 

New Phoenix Shelter

  • Phase 1 

  • Construction of temporary facilities to shelter people immediately while construction on permanent facilities continues.

  • 100 congregate beds, 40 non-congregate beds 

  • ​Immediate employment component 

  • Opened July 2024

  • Learn more

UMOM New Day Center- Family Shelter

New Phoenix Shelter

  • Rehabilitation of office building for 20 new family shelter units, 100 new beds

  •  $2 million City of Phoenix investment 

  • Opened November 2024

  • Learn more​

North Mountain Healing Center- Community Bridges, Inc. 

  • Phase 1 

  • 40 new units 

  • Acquisition and rehabilitation of a commercial ​building for shelter 

  • ​$4 million City of Phoenix investment, $6 million Maricopa County investment ​

  • Opened November 2024​​

Central Arizona Shelter Services– Single Adult Shelter

  • Added 175 additional shelter units 

  • $1.5 million City of Phoenix investment

  • Completed early 2022 ​​​​

Respiro - Human Services Campus

Respiro Shelter

  • Acquisition and installation of a Sprung Structure, 100 new shelter units

  • $2.5 million City of Phoenix Investment 

  • Opened March 2022

  • Learn more

Washington Relief Shelter

Washington Relief Shelter

  • Rehabilitation of City-Owned Building for temporary shelter, 200 new shelter units

  • St, Vincent de Paul shelter operator

  • Maricopa County and City of Phoenix Shared Investment 

  • Opened May 2022

  • Learn more​

Rio Fresco - Community Bridges, Inc.

Rio Fresco Shelter

  • Hotel purchase, 117 Rooms 

  • Prioritizes serving people who are unsheltered in the area and around the Human Services Campus 

  • $12.5 million acquisition (pending Use Permit), City of Phoenix & Maricopa County​ shared investment

  • Opened November 2022​

​ Workforce Development
​Phoenix WorksSt. Joseph The Worker Workforce Villages
Upcmoing Projects 800 Shelter Beds Coming in 2023-2024​

Shelter Projects in Progress

​Salvation Army- Family Shelter

  • New construction of family shelter “pod” creating 12 new family shelter units 

  • 60 new total beds 

  • $6 million City of Phoenix investment ​

North Mountain Healing Center- Community Bridges, Inc. 

  • Phase 2 

  • Acquisition and rehabilitation of a commercial building for shelter 

  • 60 new units 

  • $4 million City of Phoenix investment, $6 million Maricopa County investment

The Haven - Central Arizona Shelter Services

Haven

  • Acquisition and rehabilitation of a shelter for seniors, 170 shelter units 

  • $4 million City of Phoenix investment, $7.5 million ADOH investment 

Phoenix Navigation Center 

New Phoenix Shelter

  • Phase 2 

  • Construction of a new shelter and resource center

  • 100 congregate beds, 40 non-congregate beds, and space for recreational vehicles (RVs). 

  • ​Immediate employment component 

  • $7 million ADOH Investment; $5.5 million City of Phoenix Reallocated ARPA investment 

Mental & Behavioral Health Services​​

Mercy Care Caring for the Community

Strategies to Address Homelessness

Strategies to address HomlessnessThe Phoenix City Council requested a strategic plan to focus on strategies for persons experiencing homelessness as well as developing best practices to mitigate impacts to surrounding communities and neighborhoods.​ Read the Strategies to Address Homelessness Plan​.

In January 2021, a task force made up of neighborhood leaders, service providers, and homeless advocates began meeting to prioritize and provide recommendations on the City’s efforts to deploy the Plan. Throughout 2021, the Task Force met to review​ and evaluate the City’s Strategies to Address Homelessness Plan. The recommendations were made in consensus among the Task Force members and were presented to the Phoenix City Manager as well to the Phoenix City Council Community and Cultural Investment Subcommittee on April 6, 2022. Read the recommendations or watch the Subcommittee presentation.​​

Report Concerns

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PHX C.A.R.E.S.​ is a coordinated response for neighborhoods & individuals experiencing homelessness,​ offering education, resources & encampment cleanups. ​

At its core, PHX C.A.R.E.S. is the city's process of connecting the community with services like encampment cleanups, shelters, and other resources for individuals and families experiencing homelessness.​

If residents have concerns about encampments or see individuals who are in need of resources or services they can contact PHX C.A.R.E.S. at 602-262-6251 or submit a report online. 

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