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    Title VI and ADA Program

    The City of Phoenix Street Transportation Department hereby gives notice that it is the agency's policy to assure full compliance with Title VI of the Civil Rights Act of 1964, Title II of The Americans with Disabilities Act (ADA) and related statutes and regulations in all programs and activities.

    These federal statutes require that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program, activity, or service the City of Phoenix Street Transportation Department administers. Plus, all FHWA Title VI complaints will be forwarded to the Arizona Department of Transportation (ADOT) within 72 hours of receipt for processing.

    • ADA concerns and comments, please complete the ADA Service Request form.
    • Any person who believes his/her rights under Title VI have been violated may file a complaint by completing the Complaint Form located at the bottom of this page, available in English or Spanish. If alternative format is required, please contact streetstitleviprogram@phoenix.gov or call (602) 495-2050.
    • The complainant may also file a discrimination-related complaint on an FHWA program or activity directly with ADOT or with the Federal Highway Administration by contacting the agencies at:

    ADOT Civil Rights Office
    206 S. 17th Ave., Mail Drop 155A
    Phoenix, AZ 85007
    Email: civilrightsoffice@azdot.gov
    Phone: 602-712-8946
    Fax: 602-239-6257

    Federal Highway Administration
    U.S. Department of Transportation - Office of Civil Rights
    1200 New Jersey Ave., SE
    8th Floor E81‐105
    Washington, DC 20590
    Email: CivilRights.FHWA@dot.gov
    Phone: 202‐366‐0693
    Fax: 202‐366‐1599

    For more information regarding the City of Phoenix Street Transportation Department's Title VI obligations, please contact:

    Yesenia Sapore
    Yesenia.Sapore@phoenix.gov