Skip to main content

Welcome to the new Phoenix.gov! We value your feedback. Let us know how we can improve.

The official website of the City of Phoenix

    Standard Operating Procedures

    NumberManagement ProceduresRev. Date
    Command Procedures
    Index
    01/25
    Volume II Book
    01/25
    201.00Customer Service Management10/15 - R
    201.01Command Procedures01/18 - R
    201.01AIn-Transit, On Deck, Company Recycle05/21 - R
    201.01BMayday Readiness and Response01/14 - N
    ​201.01C
    Risk Management System and Safety​01/18-R
    201.01D
    Fire Behavior Glossary Refe​rence​​
    ​01/22 - N
    201.02Emergency Operations Plan​
    03/21 - R
    201.02AEmergency Deployment
    03/21 - R
    201.02BEmergency Power Outage11/14 - R
    201.03Accountability01/21 - R
    201.042 In / 2 Out01/14 - R
    201.05Basic Sector
    201.05AIncident Safety Officer System05/11 - R
    201.05BSupport Sector04/18- R
    201.05CLobby Sector11/14 - R
    201.05DEnvironmental Sector11/14 - R
    201.05EEvacuation Sector11/14- R
    201.05FInformation Sector09/98 - R
    201.05GCritique Sector / Incident Analysis03/02 - R
    201.05HWelfare Sector06/18 - R
    201.05IFire Threat Liaison Officer (TLO)
    02/21 - R​
    201.063 Deep Deployment Model & Additional Resources​05/21 - R
    201.07Air Operations09/01 - R
    201.08Post Incident Review08/96 - R
    202.00Fire Operations
    202.01Standard Company Functions
    01/18 - R
    202.02Fireground Factors01/18 - R
    202.02ATactical Objectives
    01/18 - R
    202.02BFireground Strategy01/18 - R
    202.02CRescue03/22 - R
    202.04
    Fire Control12/22 - R
    ​202.04A
    Large Space Building Cold Smoke Fires​
    ​​12/21 - N
    ​202.04B
    ​​Basement and Below Grade Fires​
    ​1/25 - N
    202.05Fireground Safety12/21 - R
    202.05AThermal Imaging Camera Deployment09/03 - N
    202.05BSelf Contained Breathing Apparatus (SCBA)01/21 - R
    202.05CAir Management01/18 - R
    202.06Roof Sector10/24 - R
    202.07Resource Sector11/14- R
    202.08Rehabilitation Sector06/19 - R
    202.09Support Activities10/99 - R
    202.10Attack Teams11/14 - R
    202.11High-Rise Plans06/24 - R
    202.12Loss Control04/95 - N
    202.12ASalvage08/22 - R
    202.12BOverhaul08/22 - R
    202.12COccupant Services Sector05/95 - R
    202.12DPositive Pressure Ventilation - Out For Review
    05/95 - R
    202.12EWater Supply and Fire Stream Management03/21 - R
    202.12FHandling Pets and Other Animals05/95 - R
    202.13Fire Cause Investigation02/10 - R
    202.14Training Fires10/04 - R
    202.14AEmergency Services Institute On-site Burn Building Fires08/96 - R
    202.14BOn-Site Flashover Chamber Fires08/96 - R
    202​.15Brush & Wildland Fires04/20 - R
    202.15A
    Brush Fire Air Support12/12 - R
    ​202.15B
    Urban-Interface Deployment​
    ​04/20 - N
    ​202.15C
    Red Flag Warnings​
    ​04/20 - N
    202.16Car Fires04/23 - R
    202.17Aircraft Emergencies12/12 - R
    202.18High Piled Outside Combustible Storage04/18 - R
    ​202.18ATire Fires​​05/18 - R
    ​202.18B
    Mulch/Compost Fires

    ​04/18 - R

    ​202.19
    C99 Capability and Function
    ​11/19 - N
    ​202.19A
    Emergency Access Key Usage and Fire Alarms
    ​11/19 - N
    ​202.20
    Mid Rise Operations​
    ​12/21 - N
    ​202.20C 
    ​Personal Mobility Devices and Lithium-ion Batteries
    ​07/23 - N
    203.00Medical Operations
    203.01EMS Responsibilities03/00 - R
    203.02Triage Sector
    11/24 - R
    203.03Extrication Sector03/00 - R
    203.04Treatment Sector03/00 - R
    203.05Transportation Sector03/00 - R
    203.05ATransportation Sector / Branch Multiple Site Coordination03/00 - R
    203.06Medical Supply Sector03/00 - N
    203.06AMedical Safety Officer10/04 - N
    204.00Special Operations -- Hazardous Materials
    204.01Hazardous Materials04/98 - R
    204.01AHazardous Materials Evacuation11/96 - R
    204.01BHazardous Materials Decontamination04/18 - R
    204.01CHazardous Materials Special Considerations04/98 - R
    204.02Mercury Releases07/94 - N
    204.03Radiological Hazards04/98 - R
    204.03ARadiological Decontamination04/98 - R
    204.04Flammable Liquid Incidents03/09 - R
    ​204.04A
    ​Application of Class B Foam-AFF Containing PFAS
    ​12/24 - N
    204.05Natural Gas Emergencies05/21 - R
    204.06Monitoring Atmospheric Conditions10/97 - R
    204.07Clandestine Drug Laboratories06/97 - R
    204.00Technical Rescue Incidents
    204.08Confined Space Rescue Operations07/11 - R
    204.09Trench Rescue Operations07/11 - R
    204.10Mountain Rescue Operations07/11 - R
    204.11Water Rescue Operations07/11 - R
    204.12Structural Collapse Rescue Operations07/11 - R
    204.13Tree Rescue Operations07/11 - R
    205.00Communication Deployment and Response
    205.01Communications10/10 - R
    205.02Emergency Medical Service (EMS) Dispatch Procedures10/97 - R
    205.03Medical Incident Communications10/97 - R
    205.04Rescue Communications03/03 - R
    205.04AHospital Diversion Management Plan07/99 - N
    205.05Fire Department Response to MCSO Jail Facilities​
    02/24​- R
    205.05ADeployment10/97 - R
    205.05BOverhaul & Standby05/95 - N
    205.06Staging Levels I and II03/03 - R
    205.06AStaging Sector03/03 - R
    205.07Apparatus Placement01/95 - R
    205.07ASafe Parking While Operating in or Near Vehicle Traffic04/18 - R
    205.08Driver Safety12/21 - R
    205.08ASpotting Fire Department Apparatus08/20 - R
    205.08BEmergency Transportation Safe Customer Escort04/18 - R
    205.09Adaptive Response Units09/09 - R
    205.10Ladder Tender Response03/03 - R
    205.11Water Tender Response01/95 - R
    205.13Sky Harbor Airport Response12/12 - R
    205.13AGoodyear Airport Response12/12 - R
    205.13BDeer Valley Airport Response12/12 - R
    205.13CGlendale Airport Response12/12 - R
    205.14Foam Unit Response -- Off Airport12/12 - R
    205.15Freeway Response12/98 - R
    205.15APapago Tunnel Response04/17 - R
    205.16District Van Response09/00 - R
    205.17Mutual Aid Response
    11/24 - R
    205.18Assisting Other Agencies03/09 - R
    205.19Water Department Communications Hazardous Materials Incidents03/00 - R
    205.20Response to Power Lines /  Energized Electrical Equipment03/09 - R
    ​205.20A
    Battery Energy Storage Systems​
     04/23 - R​
    ​205.20B
    Photovoltaic Installations
     0​4/23 - N
    205.21
    Portable Radios

    05/18 - R​

    ​205.22
    Surgical Emergency Medical Response​
    ​12/19 - N
    ​205.23
    Company Functions & Deployment of MR & LA Units​
    ​​05/22 - N
    ​​205.24
    Unmanned Aircraft Systems (UAS)​
    ​12/24 - N
    206.00Special Considerations
    206.01
    Operations at Violent Incidents01​/18 - R
    ​206.01A
    Guidelines for Civil Unrest​
    ​​08/20 - N
    ​206.02
    Fireground Exposure Reduction​
    ​​11/19 - N
    ​206.03Supervising Less Experienced Personnel09/96 - R
    206.03A Recruit Training --Vehicular03/09 - N
    206.05Operating Power Saws 05/93 - R 
    206.06Protective Clothing Inspection Program 05/18 - R 
    206.08Tank Farm Response01/04 - R 
    206.09Police Assistance / Explosive Materials03/12 - R 
    206.09A Police Department Special Assignment Unit (SAU) Operations03/12 - R 
    206.10Youth Firesetter Program02/01 - R 
    206.11Emergency Foster Care10/96 - R 
    206.13Hydraulic Rescue Tool05/93 - R 
    206.14Africanized Honey Bees05/21 - R 
    206.16Toxic Exposure Investigation Program01/19 - R 
    206.16A Tracking of A-Symptomatic Bio-Exposure Patients07/03 - N 
    206.18Pre-planning for Emergencies10/97 - N 
    206.19Heat Stress Management05/22 - R 
    206.20Community Assistant Program (CR units)01/13 - R  
    206.21
    Light Rail Operations
    12/21 - R 
    ​206.22
    ​Stalled Elevator Operations
    ​1/24 - N
    206.23​
    ​​Mass Casualty Response and Reunification
    ​ 4/24 - N
    207.00Weapons of Mass Destruction
    207.01A Hazardous Materials Weapons of Mass Destruction Chemical, Biological, Radiological – Response Operations07/03 - N 
    207.01B Hazardous Materials Weapons of Mass Destruction Chemical, Biological, Radiological – Personnel and Equipment Decontamination07/03 - N
    207.01CHazardous Materials Weapons of Mass  Destruction Chemical, Biological, Radiological – NBC Agent Descriptions  And Treatment Protocols04/18 - R
    208.01Review and Revision Timeline12/18 - R