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      Contact Water Services

      ​​​​Contact Phoenix Water Services 

      Below are links that may help serve your immediate needs, and if they do not, please use the form down below to request a more specific answer or guidance.

      Report a Water leak in the public right-of-way or on your property. 

      Access the Wa​ter Customer Services ePortal to pay your bill, access billing history, and perform a variety of other functions. 

      You can also start your water service using the ePortal.

      Contact Water Customer Services​ staff regarding a billing or service issue. 

      Ask Water Conservation about how to save water, or visit the Conservation website to learn about conservation incentives​ and available resources.  

      For Trash Can or collection issues​, visit the Solid Waste group on the Public Works Website.

      For additional customer service related topics, visit the PHX311 website.

      Contact Water Services staff using the form below regardingan issue, ask a question, or make a suggestion.  Be sure to fill out as much information as possible so we can contact you regarding your issue or comments.