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The official website of the City of Phoenix

    Employee Assistance Program - ComPsych

    The City of Phoenix is committed to supporting the mental and emotional well-being of our employees and their family members. The City’s Employee Assistance Program (EAP) is offered through ComPsych Guidance Resources, where you can find the care, information, and resources needed for optimal mental and emotional wellness.

    ComPsych Guidance Resources

    • Short-term counseling
    • 12 free counseling sessions available per person, per incident.
    • Elder Care services
    • Online Resources
    • Available to both Full-time and Part-time employees (with some exclusions for Part-time employees)

    Contact ComPysch

    Website: www.guidanceresources.com
    App: GuidanceNow
    Member Services: (602) 534-5433

    The City of Phoenix offers two Legal Insurance plans offered through ARAG.

    Value Legal Plan

    • Consumer Protection Mattes
    • Criminal Situations
    • Family Law Events
    • General Needs
    • Finance, Tax & Debt-Related Matters
    • Home Ownership Or Renter Matters
    • Traffic Troubles
    • Wills & Estate Planning Needs

    Buy-Up Legal Plan

    Offers of the coverages listed above PLUS:

    • Divorce
    • Trusts
    • Child custody and support services
    • Services for parents and grandparents
    •  Identify Theft Protection
    •  And more

    Contact ARAG Legal Insurance

    Website: www.araglegal.com/plans
    Employee Access Code: 16922phx
    Member Services: (800) 247-4184

    TrueConnect Employee Loan Program

    Establish or rebuild your credit by repaying a safe, regulated bank loan through payroll deductions. TrueConnect provides loans from $1,000 to $5,000 with no credit check. Loans are offered with an APR of 19.99% and are intended to cover immediate cash needs when other resources are not available. You can apply online, and there are no fees or pre-payment penalties to worry about. Go to TrueConnectloan.com to apply for a loan

    Contact TrueConnect

    Website: www.trueconnectloan.com
    Member Services: (561) 270-5981

    Pet Insurance by MetLife

    Benefits include:

    • Call MetLife to elect a coverage level customized to your needs and say you are from the City for a 10% rate discount 
    • Rates will vary based on elected deductible, benefit maximum, and pet age, breed, and ZIP 
    • Use any licensed veterinarian or animal hospital
    • Elect coverage that includes ear infections, prescriptions, rashes, poisoning, broken bones, cuts, cancer, diabetes, allergies, X-rays, surgery, hospitalization, vaccinations, spaying or neutering, and dental care 
    • Elect pet insurance anytime during the calendar year. Premiums are paid directly to MetLife (premiums are not paycheck deductible)

     * Exclusions include pre-existing conditions, elective procedures, and congenital or developmental conditions

    Contact MetLife

    Website: www.metlifepetinsurance.com
    Member Services: (800) 270-7387

    Additional Benefits Programs:

    • ComPsych

    • AARG Legal Insurance

    • TrueConnect

    • MetLife | Pet Insurance