Skip to main content

Welcome to the new Phoenix.gov! We value your feedback. Let us know how we can improve.

Take Survey

The official website of the City of Phoenix

Make a Payment
Report an Issue
Public Records
City Careers

      Code Compliance

      About Code Compliance

      Neighborhood Preservation Code Compliance Inspectors investigate and work to resolve violations of the following Phoenix City Codes and Ordinances:

      These regulations promote the health and safety of Phoenix residents while preserving property values by protecting neighborhoods from blight, deterioration, and illegal land use activities.

      Code Compliance staff works to achieve compliance in a variety of ways, including:

      Code Compliance Cases

      The Neighborhood Services Department opens code compliance cases based on:

      • reported complaints from the community
      • staff observations of common blight violations while working in the field in accordance with the Code Enforcement Policy
      • staff observations of common blight violations within defined areas targeted for blight reduction as part of a neighborhood revitalization plan, including:
        • Redevelopment Areas (RDAs)
        • Neighborhood Initiative Areas (NIAs)

      Code Compliance Process

      Neighborhood Preservation staff focuses code compliance efforts on education, notification, and communication. As a result, property owners, occupants and other responsible parties resolve well over 90 percent of code compliance cases voluntarily, following notifications that include:

      • Prenotification letter
        • advises recipient that NSD received a complaint and an inspection will occur soon
      • Notice of Ordinance Violation (NOV)
        • advises recipient of an observed violation(s) and provides a future date to comply

      When property owners and responsible parties do not achieve voluntary compliance, the next steps in the code compliance process may include:

      • Civil Citation
        • civil summons to appear in Phoenix Municipal Court for specified charges
      • Contractual Abatement
        • city hires a contractor to abate specified blight violations following the expiration of an Abatement NOV
      • Criminal charge
        • criminal summons to appear in Phoenix Municipal Court for specified charges

      Standard Code Enforcement Process

      For more code compliance information, refer to these resources:

      Check the status of a code enforcement case

       

      Methods to report blight:

      Online: https://phxatyourservice.dynamics365portals.us/

      Email: blight@phoenix.gov

      Telephone: 602-534-4444

       

      NSD Code Compliance Contact Information:

      Neighborhood Services Department

      Preservation Division

      200 W Washington St

      4th Floor

      Phoenix, AZ 85003

      Phone: 602-534-4444

      Fax: 602-495-5567