Skip to main content

City of Phoenix official website

Make a Payment
Report an Issue
Public Records
City Careers

      Online Scheduling

      Book an Appointment

      Appointments Preferred. Walk-ins Welcome.

      Saving time is something everyone can appreciate. The City of Phoenix Planning & Development Department is pleased to offer online appointment scheduling for the Development Center!  You can schedule an appointment at your convenience through our online portal. Pick a time that's convenient for you and skip the line!  

      Important Reminders

      • Read the Development Center Appointment Policy. 
      • Appointments are available up to two weeks from the current date.
      • You must arrive within 15 minutes of your scheduled appointment time. Arriving too early may require you to wait until your appointment time. Arriving late may require you to create a new appointment.
      • You may update or cancel your appointment in advance via a link in your confirmation email.
      • A maximum of three appointments can be scheduled at a time.
      • Repeated failure to attend appointments may result in a loss of future scheduling privileges.​
      • Please note: For appeals of Historic Preservation Certificate of Appropriateness or Certification of Economic Hardship applications, if an appointment time is not available, call the Historic Preservation Office at 602-261-8699.  Walk-in delivery of appeal forms will also be accommodated.​​

      Build Your Appointment

      •  View the services ​that are available at each counter before making your selection and scheduling your appointment.  
      • You may be required to visit other counters and secure pre-requisite approvals before submitting your project for review and approval.​
      • If your project requires a residential permit, make a Residential appointment first, then visit Site Planning. 
      • When you have completed your scheduled appointment, you may be transferred to another/other counters to continue your development project. (For example, if you apply for a residential permit and then need to make payment, you will be transferred to the Payments & Submittals Counter to continue your process.) Depending on the scope of your project, scheduling multiple appointments may not be necessary.​
      • If you have any questions before you book your appointment, you can reach out to any of the specific counters for additional information.

       

      Available Counters:

      • Fire Plan Review
      • Sign Services
      • Payments and Submittals
      • Commercial Services
      • Traffic Plan Review
      • Civil Plan Review
      • Civil Permits, Water Services and Addressing
      • Residential Services
      • Residential Express
      • Records
      • Zoning
      • Historic Preservation (If you are applying for plan approval from Historic Preservation, please begin by scheduling an appointment with Payments & Submittals to initiate the permit application.)
      • Site Planning 

      How to Get Here

      The Planning & Development Department's Development Center is located on the 2nd floor of Phoenix City Hall - 200 W. Washington Street, 2nd Floor, Phoenix ​85003.

      Parking:

      • There is street parking available on a first-come-first-served basis. 
      • Garage parking can be validated for 50% off in select garages. 

      Security: 

      • You will have to go through security to enter Phoenix City Hall. 
      • Please give yourself adequate time to go through security and check in before your appointment time.