How Program Investments are Prioritized
In order to ensure that these funds are being used effectively and efficiently, a prioritization system has been developed. This system favors streets in fully developed residential neighborhoods.
The prioritization factors are:
- Street Classification: Collector streets (usually ½ mile streets) are rated higher than local streets.
- Right-of-Way: Enough right-of-way is available for the improvement. Property owner(s) must agree to contribute (donate) needed right-of-way or the street cannot be improved.
- Land Use: Proportion of frontage with developed residential properties
- Existing Condition: Half-width streets are rated higher than full streets
- Neighborhood Support: All affected property owners (no renters) sign a petition supporting the improvement.
- Other factors influence priority, including:
Street serves a school
Street connects to a bus route
Street is a bike route
Street serves a public facility such as a park, shopping center, etc.
Street is in a T2050 Mobility Area
Needs additional Americans with Disabilities (ADA) ramp improvements
Other Requirements
The candidate street segment must be a city-owned and maintained local or collector street. Private streets, which are maintained by the adjacent residents or homeowner associations, are not eligible for this program.
How to Request Sidewalk Maintenance/Repair
Contact the Street Transportation Department Dispatch Office by calling 602-262-6441 or emailing dispatch@phoenix.gov. You may also submit Street Maintenance Service Requests and access other City services direct by using the MyPhx311 online portal at Phoenix.gov/myPHX311.
How to Apply for Sidewalk Installation
Interested property owners or resident groups can submit their request by:
Brian Fellows, Principal Planner
Phone: 602-534-2163
E-mail: str.sidewalk.modernization.program@phoenix.gov
Mail: Street Transportation Dept.
1034 E. Madison St.
Phoenix, AZ 85034
Please tell us the street name and limits (from where to where) and your contact information. City staff will investigate the request, determine if it is feasible to improve the street and inform the requestor(s). If the improvement is feasible, a petition will be sent to the requestor(s) that must be signed by all affected property owners (no renters) showing support for the project.
If right-of-way is needed from any property, a signed statement from the property owner(s) pledging to donate the right-of-way is necessary before the project can be approved for funding. The petition will indicate which property owners need to make right-of-way donations.
Property owners with decorative fences, walls, lights, and landscaping (trees, shrubs, grass, sprinklers, etc.) that conflict with the proposed street improvements must agree to remove or relocate these items before the project can be approved for funding.
Approval Process and Timeline
When a requested improvement receives the support of the affected property owners (by petition), it is rated according to the prioritization factors and the top-rated requests are funded each year. Once the project receives funding, an engineer is hired to prepare construction plans. These plans take six to twelve months to prepare. After plans are completed, construction usually begins within three to four months and takes from four to six months to complete. The total elapsed time from request to completion of construction may be up to three years. The project may be delayed for a longer period if funding is not immediately available.
