​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Landlord and Tenant Logo

The Landlord and Tenant Program provides educational services and information to landlords and tenants on their rights under the Arizona Residential Landlord and Tenant Act. We offer one-on-one counseling and education by telephone and in-person appointments at the Travis L. Williams Family Services Center.    

To make an appointment, call  (602) 262-7210 or email landlord.tenant.hsd@phoenix.gov​

The City of Phoenix also partners with Community Legal Services to provide the Tenants Eviction Assistance Project (TEAP)​.​  TEAP provides legal assistance, advocacy, and representation at no cost to help tenants navigate the Arizona eviction process.


Counseling Appointments

Appointments are available in person and by phone at the Travis L. Williams Family Services Center, located at​ 4732 S. Central Avenue. Phoenix, AZ 85040. ​

Appointment Readiness

Before your appointment, please complete and email the fillable intake form landlord.tenant.hsd@phoenix.gov​

Please have the following items available at the time of your appointment:

  1. Lease Agreement
  2. Copies of all notices served by either landlord or tenant
  3. Any documents that relate to your landlord/tenant situation

For questions or to make an appointment


For issues not related to health and safety, you can expect a response within two business days. 

​​​

​For Tenants:​

Tenant's Rights ​and Responsibilities

​F​or Landlords:

Forms for Landlords (PDF)​​​

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​Do you have questions? We have answers!​

  • Landlord/Tenant Rights
  • Security Deposits
  • Evictions
  • Repairs and more!

Upcoming Workshops

Learn about your rights and responsibilities per the Arizona Residential Landlord and Tenant Act. Community workshops offer a variety of topics designed to educate residents and landlords. Workshops can be attended virtually or in-person but require​​​​ registration in advance. To receive a link to register, please email landlord.tenant.hsd@phoenix.gov​ or call 602-262-7210

Aug 14, 2024

10:30 am to noon and 5:30 to 7 pm

Sept 11, 2024

10:30 am to noon and 5:30 to 7 pm

Oct 9, 2024

10:30 am to noon and 5:30 to 7 pm

​Interpreter services are available if requested five days prior to an event.

​Additional Resources​


​Manufactured Home Information

The Manufactured Housing & Building Division of the Arizona Department of Housing is responsible for maintaining and enforcing quality and safety standards for manufactured homes, mobile homes, and factory-built buildings, including administrative procedures to facilitate consumer protection.       For more information on how to file a petition, download a copy of the Mobile Home Lan​dlord an​d​ Tenant Act.​


​Moblie Home Relocation Fund

​The Manufactured Housing & Building Division of the Arizona Department of Housing is also responsible for administering the Mobile Home Relocation Fund (“Fund”), which provides homeowners monetary assistance for relocating their mobile/manufactured home from its current park to a new location under certain situations. To learn more visit Arizona Mobile Home Landlord & Tenant Act Information and Relocation Fund. ​



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