​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​  FSCs and Web Graphics for Webpage.pngThe Community Services and Initiatives Division supports low-income, vulnerable, and senior Phoenix residents through holistic services delivered by a dedicated workforce. Its Community Services Program operates three family services centers across Phoenix, offering crisis assistance, case management, and access to community resources to help individuals and families address urgent and long-term needs.​

​To apply for assistance at any of the three Family Services Centers residents can call the appointment intake line ​602-534-AIDE(2433) or 1-866-882-1778 or, complete an application at phoenix.gov/phxhelp4u​​ portal.​​​


​

Case Management Services

  • Job training/skills
  • Education/G.E.D
  • Budgeting
  • Benefits navigation
  • Setting/achieving goals
  • Community resources and referrals

​Emergency Housing and Utilities Assistance​

To apply for assistance, visit our Application Portal at phoenix.gov/phxhelp4u​ or call the Appointment Line at (602) 534-AIDE (2433).

Please have the following documents ready before submitting your questionnaire or scheduling an appointment:

  • Proof of identity
  • Proof of residency
  • Proof of rental and /or utility obligation
  • Verification of income
  • Verification of household composition ​​

Other program eligibility criteria vary.  Assistance may be restricted to once per 12-month period.

Housing Opportunities for Persons With AIDS (HOPWA)​​

Submit HOPWA Application

or contact (602)534-AIDE(2433) 

FAMILY SERVICES CENTERS' SERVICES

Assistance is available to City of Phoenix residents in crisis situations including;

  • Eviction prevention 
  • Move-In or rental assistance 
  • Utility bill assistance 
  • Basic household resources 
  • Transportation resources 
*Assistance availability dependent on current funding.​



​

​​Visit Our Family Services Centers

Family Services Centers are operated 8:00 a.m. to 5​:00 p.m. Monday through Friday. 

  John​ F. Long Family Services          Center

   3454 N. 51st Avenue
   Phoenix, AZ 85031


  Trav​is L. Williams Family Services     Center​​

   4732 S. Central Avenue

   Phoenix, AZ 85040


  Sunnyslope Family Services            Center​​

   914 W. Hatcher Road

   Phoenix, AZ 85021


If you are a person with a disability and require an accommodation to participate in a City program, service, or activity, requests may be made by calling (602) 256-4126 (Voice), Dial 711 for AZ Relay, or by emailing ada@phoenix.gov at least five business days in advance. Program documents are available in alternate formats upon request.​

​Additio​nal Resources:

  • ​​Arizona Department of Economic Security  - Low Income Home Energy Assistance Program ​des.az.gov/LIHEAP or 1-866-494-1981