PHX At Your Service logo

City of Phoenix Traffic Signal Issues

Please use this online form to report non-emergency traffic signal issues to the Phoenix Street Transportation Department. This form is used to report traffic signal issues within the City of Phoenix. If your request is for a traffic signal outside of Phoenix, please contact the appropriate jurisdiction. Online form submittals may take up to seven business days for city Street Transportation staff to process.

For emergencies or for faster service, please call the city's 24-hour emergency response phone line, 602-262-6021.

View area power outages and/or storm-related impacts to intersections where signals are in dark or flash mode.

THESE ITEMS BELOW ARE EMERGENCY ITEMS THAT NEED TO BE REPORTED IMMEDIATELY BY PHONE.

Phone numbers are provided for each of the emergency issues listed below:

SIGNALS ON FLASH 602-262-6021

SIGNALS DARK 602-262-6021

POLE, CABINET, SIGNAL HEAD DAMAGED 602-262-6021

TURNED HEAD, OPEN SIGNAL HEAD SECTION DOOR R-Y-G 602-262-6021

PEDESTRIAN SIGNAL INDICATION (Walk / Don't Walk) SIGN OUT 602-262-6021

PEDESTRIAN CROSS-WALK LIGHTING (Overhead Luminaire) NOT WORKING 602-262-6021

LIGHT TAKING TOO LONG TO CHANGE? (Timing Issue) PLEASE CONTACT: 602-534-5185 EMAIL: PHXTMC@phoenix.gov

View more information on traffic signal safety topics here on this page from the Street Transportation Department.

*denotes required field

Before you submit this form, please be aware of the city's policy on use of its systems. The message you are about to send is subject to public disclosure under the Public Records Law. It is not private or confidential and is retained for 90 days.

In Person:

Phoenix City Hall
200 W. Washington St.
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

By Phone:

TBD

Hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.