Skip to main content

Welcome to the new Phoenix.gov! We value your feedback. Let us know how we can improve.

Take Survey

The official website of the City of Phoenix

Make a Payment
Report an Issue
Public Records
City Careers

      Water Services Department

      Follow

      Water in a City of Phoenix Water Services Department water treatment plant with buildings, equipment, walkways for operators, mountains, trees, and blue sky in the background.
      PHX WATER SMART

      Overview

      Welcome to Phoenix Water Services! This department is dedicated to providing safe, reliable, and affordable water and wastewater services while prioritizing sustainability for our community's future.

      Explore our efforts in drought management, water conservation, and sustainable wastewater treatment. Learn about our Water Equity Initiative, ensuring fair access to clean water. Stay informed with the annual Water Quality Report, and join the "Save Water Pledge" to help conserve resources. Contact us by phone or email for billing or service inquiries support, and follow us on social media.

      Learn more

      I Want To ...

      • Pay My City Services Bill

        Pay your City of Phoenix utility bills online quickly and securely through the City Services web portal, offering easy access to manage and view your accounts.

      • Understand My City Services Bill

        Learn how to read your City of Phoenix services bill with our simple guide. Understand charges, billing cycles, and payment options easily.

      • Conserve Water

        Explore water conservation resources to learn how you can help save water and money. Start reducing your usage today with practical tips and tools.

      • Apply For Financial Incentives

        Get financial incentives for upgrading to water-efficient toilets, smart irrigation controllers, and grass removal to save water and reduce costs.

      • Visit Tres Rios

        Visit Tres Rios to see restored wetlands, enjoy birdwatching, and experience the natural beauty of this unique environmental project in Phoenix.

      Phoenix Water Services | Fueling a Desert City

      For over 100 years, The City of Phoenix Water Services Department has delivered safe, reliable tap water to homes and businesses in our community. Today, Phoenix Water is one of the largest utilities in the United States, serving high-quality tap water to more than 1.7 million customers. With a 100-year assured water supply and the vast infrastructure to continue providing the best quality in water and customer care, Phoenix Water will continue to build on its legacy of being responsible stewards of the environment and our most precious resource for generations to come.