Bill Payment Locations

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Phoenix City Services Bill Pay Locations 

City services bill payments made at the Payment Service Center listed below are immediately applied to your account, including payments on delinquent accounts  or with turnoff notices. Payment can be made with cash, check, money order, or cashier's check.


​Payment Center Address

Map​

Hours**​

Parking Availability​

​305 W. Washington St.

Click for Map

​8:30 a.m. - 5 p.m.  | Mon thru Fri​

​Parking Available in adjacent garage or on street

**Excluding City Holidays

Chase Bank Branches

City of Phoenix Water bill payments can be made at any Chase Bank branch in the Phoenix metro area if your account is not delinquent. If your account is delinquent, make your payment at one of our official Pay Stations listedabove.

When you pay your water bill at a Chase Bank branch, you will need to provide your water bill to the teller. Water bill payment at a Chase Bank branch can be made with Visa, MasterCard, debit card, cash, check, money order, or cashier’s check.

3rd Party Payment Centers

Payments made at Payment Kiosks provided by area retailers may take up to 90 days to be received by Water Services, resulting in late fees and service cut-off for non-payment.​​