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Web Accessibility Preamble
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Commitment Statement
Web Accessibility
The City of Phoenix is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. The City of Phoenix strives to meet level AA of conformance of the Web Content Accessibility Guidelines (WCAG 2.1). Please contact us with if you encounter website accessibility barriers.
Commitment Statement
The city of Phoenix ensures that people with hearing, visual, mobility, and other disabilities have equal access to city-provided information and services on city of Phoenix Web sites that use Internet technologies.
We are committed to making all of our Internet documents accessible to everyone. The city seeks to bring these sites into basic compliance with Section 508 code and therefore is committed to becoming and remaining compliant with the requirements of Section 508 of the Workforce Investment Act of 1998. We continually review our site and modify pages to remove accessibility problems for people with disabilities.
The use of implementation guidelines will ensure that web content created by the city of Phoenix is developed to serve the largest possible audience. Compliance with these guidelines provides an added benefit to those users with text-based browsers, low-end processors, slow modem connections and/or no multimedia capabilities on their computer.
It is the direct responsibility of the content provider and their web page developers to become familiar with the guidelines for achieving universal accessibility and to apply these principles in designing and creating all Web content. The city's content management system proceduralizes content accessibility review and aids content contributor efforts in achieving compliance.
The city's web team in Information Technology Services is responsible for site-wide accessibility. This responsibility includes dissemination of the W3C Guidelines and subsequent updates to appropriate persons. Appropriate persons include, but are not limited to, all staff who are responsible for web content development and any consultant or vendors who develop content for a city web site. Guidelines for insuring this commitment are maintained as part of the phoenix.gov operating manual.
For further information or assistance, or for this information in an alternative format, please contact us at
mailbox.ecam@phoenix.gov or call TTY: use 7-1-1.
For information on ADA accommodations,
visit the ADA Compliance webpage.
