The Office of Customer Advocacy (OCA) can help you understand the
development requirements for your
project. Customers considering the
renovation of an existing building
for commercial purposes are
encouraged to contact this office
before beginning the building permit
process.
Key Services
- Assistance with pre-project research
- Reviewing processes and procedures
- Formulate realistic timelines and feasibility
discussions
- Help connect you with the appropriate
technical expert for specific code or ordinance
issues
OCA Projects
- Remodel of existing commercial buildings
- Adaptive Reuse of existing buildings for new
business purposes
- Minor additions to existing commercial
buildings
- Certificate of Occupancy Process
- Assistance through Temporary Indoor
Business Use (TIBU) Permit process
Projects are encouraged to include Electric
Vehicle Charging Stations in Adaptive Reuse
Projects
