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      Short-Term Rental Registry

      In 2022, the Arizona Legislature passed Senate Bill 1168 which authorized cities and towns to create a limited permit/license process to further regulate Short-Term Rentals (STRs). In September 2023, Phoenix City Council approved a text amendment to the Short-Term Rental Ordinance, which altered the existing ordinance from a registration requirement to a permitting requirement and went into effect on November 6, 2023.  

      Summary of Changes

      • New STR ordinance replaces existing STR registration with limited STR permit process.
      • All STR properties must obtain a STR permit from the Planning and Development Department. 
      • ​City must issue or deny permit within 7 days​
      • Owner may appeal denial, non-renewal or suspension
      • Prohibits the use of an Accessory Dwelling Unit (ADU) as an STR.
      • Non-residential and other uses are prohibited by A.R.S. 9-500.39.
      • Enhanced civil penalties.

      How to Apply

      Beginning on October 26, 2023, the Planning & Development Department's SHAPE PHX customer portal began accepting short-term rental permit applications. Permits started being issued on November 6, 2023. 

      Submittal Requirements

      Initial and renewal fee of $250 for each permit

      TPT License | Arizona Department of Revenue​

      Update your rental status at Maricopa County Assessor's Office

      Application for a Short-Term Rental must be completed in the SHAPE PHX Portal

      Complete Required Documents

      Affidavit & Attestation - Acknowledgment and Agreement

      Description - Map of Safety Equipment

      Attestation of Compliance - Notice to Adjacent Neighbors

      Owners Designee Authorization​​

      Notice

      The owner/representative is required to send a Notice of Intent via Certified Mail to:

      1. Abutting neighbors. (If the short-term rental is located in a single family home; properties on either side and front and back/across the street/behind the property. If the Short-Term Rental is located in an apartment: above, below and either side of the apartment.)

      2. Any registered homeowners associations and registered neighborhood associations registered with the City of Phoenix and located within a 600 foot radius of the subject property. 

      Owner must display STR permit/license number on each advertisement for STR.

      Code Enforcement / Penalty Structure

      The new Short-Term Rental Ordinance introduces an enhanced penalty structure for court-adjudicated incidents/violations: 

      • First violation: minimum $500 or one night's rental fee.
      • Second violation: minimum $1,000 or two night's rental fee.
      • Third violation: minimum $3,500 or three night's rental fee.

      ​Permit may be suspended for 12 months if: 

      • Within 12-month period, the STR has 3 court-adjudicated violations.
      • Within 12 month period, one conviction of felonies or other serious crimes within one year.

      Enforcement Agency​

      The Neighborhood Services Department is the lead enforcement agency for short-term rentals through the code compliance process. The department is responsible for investigating unpermitted STRs, verifying STR violations and issuing Notice of Ordinance Violations where applicable.

      ​File a Complaint with NSD or send an email to blight@phoenix.gov​. ​

      ​Contact Us!

      For questions about the Short-Term Rental Rental Ordinance or permit requirements please contact vacation.rental@phoenix.gov .

      For technical questions about SHAPE PHX please contact shapephx@phoenix.gov.​