
Coordinated Homeless Response

PHX C.A.R.E.S
A coordinated response for neighborhoods and individuals experiencing homelessness— offering education, resources, and encampment cleanups.
Call: 602-262-6251
Monday-Saturday 8 a.m. - 5 p.m.

What We Do
At its core, PHX C.A.R.E.S. is the city's process of connecting the community with services like encampment cleanups, shelters, and other resources for individuals and families experiencing homelessness.
We Can Help
The City of Phoenix unifies community partners and resources to respond to neighborhoods and businesses impacted by homelessness with education and services.


Read more
Get involved in neighborhood cleanups!
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Neighborhood Resources
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Office of Homeless Solutions
The Office of Homeless Solutions provides support for people experiencing homelessness and is committed to ending homelessness.
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Find Neighborhood Organizations in Your Area
Getting involved in your neighborhood creates connections that help develop a more desirable neighborhood. NSD offers different opportunities to get involved.
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Learn About Trespassing Ordinances
Learn how to prevent trespassing on your business property with police support and public safety services for effective crime prevention.
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Get To Know Your Police Resources
Discover your local police precinct in Phoenix for public safety services and support. Find contact details and resources to stay informed and secure.
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Shopping Cart Retrieval
Neighborhood Services strives to remove abandoned shopping carts within two business days. Filled carts are handled through the Phoenix C.A.R.E.S process.
Strategies to Address Homelessness
The Phoenix City Council requested a strategic plan to focus on strategies for persons experiencing homelessness as well as developing best practices to mitigate impacts to surrounding communities and neighborhoods. Read the Strategies to Address Homelessness Plan.
In January 2021, a task force made up of neighborhood leaders, service providers, and homeless advocates began meeting to prioritize and provide recommendations on the City’s efforts to deploy the Plan. Throughout 2021, the Task Force met to review and evaluate the City’s Strategies to Address Homelessness Plan. The recommendations were made in consensus among the Task Force members and were presented to the Phoenix City Manager as well to the Phoenix City Council Community and Cultural Investment Subcommittee on April 6, 2022. Read the recommendations or watch the Subcommittee presentation.