Our website will undergo routine system maintenance on May 10, 2025. While no major disruptions are expected, some services may be temporarily unavailable between 6:00 AM and 3:00PM.
Overview
The City of Phoenix Planning & Development Department is dedicated to shaping the future of Phoenix as partners in planning, preserving and developing a safe, vibrant and well-designed city.
Our mission is to preserve, shape and build Phoenix through outstanding service, engagement and innovation.
Our service commitments:
S - Serve as a leader to develop a city through continuous advancement of policy, codes, processes and technology.
E - Ensure building safety, preservation and planning are at the forefront of all we do.
R - Reinforce a culture of respect and collaboration.
V - Value and deliver personal, seamless and innovative service.
E - Empower a professional, proficient and dedicated department of civil servants.
Quick Links
This section provides easy access to essential tools and information for navigating local planning processes.
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SHAPE PHX Portal
Apply for a permit, license, zoning application, code modification, and more.
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My Community Map
Information contained in city maps is derived from digital databases maintained by various third-party agencies at the County, State, and Federal level
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Building Construction Codes
Building codes are published to meet the needs of local jurisdictions charged with enforcement of building standards for construction and use.
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Technical (TRT) Documents: Policies, Processes, Interpretations
Explore TRT Documents for comprehensive policies, processes, and interpretations essential for planning and development in Phoenix.
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Electronic Plan Review
Information about the systems and guidelines involved in electronic plan reviews
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Signs
Learn about Phoenix's commercial plan reviews and permits for signs.
Department Initiatives
Learn about some of our programs and initiatives.
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2024 Process Improvement Report
Read the 2024 Process Improvements Report.
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Downtown Strategic Plan Update
Explore how the City, in collaboration with various community stakeholders update and refine the existing plan aligning with the 2025 general plan.
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General Plan
Explore Phoenix's General Plan 2025 for insights on urban planning and zoning strategies shaping the city's future development.
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Green Stormwater Infrastructure
Green Stormwater Infrastructure refers to infrastructure constructed with natural or eco-friendly materials to reduce flows to the public storm drain system.
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Office of Customer Advocacy
Learn how the Office of Customer Advocacy supports your development journey with expert guidance and resources. Start your project with confidence.
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RIO PHX
Explore Rio PHX's innovative plans and studies for sustainable urban development in Phoenix. Discover how we're reimagining the future of our city.
Contact the Planning and Development Department
200 W. Washington St., 2nd Floor
Phoenix, AZ 85003
Phone: 602-262-7811
Email: pdd@phoenix.gov
The Ombudsman Section is here to help with your development project.
Need to reach a supervisor? View the section supervisors contact list.