The Phoenix Police Department Public Records and Services Unit is located at 1717 East Grant Street, Suite #100, Phoenix, AZ 85034.
The Public Records and Services Unit is open from 8:00 a.m. to 4:00 p.m., Monday through Friday*. We are closed on most holidays (please call first if it is a holiday).
Your vehicle will be impounded by the Phoenix Police Department for violation of Arizona Revised Statute (ARS) 28-3511 or Phoenix City Code violation.
You have ten business days to request a hearing from the date the vehicle was towed. All hearings are held during normal business hours only.
Vehicle releases for vehicles impounded under ARS 28-3511 and Phoenix city code 23-55 are issued during normal business hours only.
If your vehicle has been impounded, please see the information below regarding the Arizona Revised Statutes and Phoenix City Code on impoundment of vehicles.
Answers to frequently asked questions about vehicle impoundment under ARS 28-3511.
PLEASE NOTE: The Phoenix Police Department will mail out notices of impoundment to registered owners and lien holders (for ARS 28-3511 impounds) of ALL impounded vehicles within its jurisdiction. The registered owner, owner's spouse, and the lien holder have the right to request a POST STORAGE HEARING - solely for the purpose of determining the validity of the impoundment. A hearing is not required to qualify for an early release of the vehicle.